FAQ

Configurator FAQ Graphics files
Tatiana di Marco
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Stands4me currently operates in Belgium, France and Luxembourg (see our delivery conditions and range).

Our prices include delivery and installation in Belgium, Luxembourg and France within a 350 km radius of our Paris warehouse. Outside the 350 km radius, a flat-rate freight charge of €350 applies. By way of exception, the cities of Lyon and Nantes, although located more than 350 km away, are considered to be included in the delivery radius.

The stocks of our modular stands are equipped with lockable doors.
Stands4me cannot be held responsible for the theft of any type of equipment.

The Silver package includes printing on the rear walls, while the Gold package is fully printed. Exhibitors who choose a Bronze or Silver package can add visuals on the walls of the exhibition stand (rear and/or sides).

for customized stands Stands4me uses fabric graphics.

At the exhibitor's request, we offer a correction/adaptation service for graphic files created by the exhibitor. This service has an additional cost of 150€.

Print files must be supplied no later than 15 working days before the day of installation. After this deadline, the following penalties will apply :
  • 1 to 5 working days' delay : a 10% penalty will be applied.
  • 6 to 10 working days 'delay : a 20% penalty will be applied
  • 11 to 15 working days 'delay : a penalty of 30% will be applied and Stands4me will no longer be able to print the graphics. If the files cannot be printed, they will be replaced on the exhibition stand by white panels. In this case, the CUSTOMER will not be able to request a refund for the printing.

The carpet is included in the ‘Gold’ model packages. ‘Bronze’ and ‘Silver‘ model packages do not include it, but the exhibitor may add a charcoal grey or beige carpet as an additional item of his exhibition stand.

The packages offered do not include furniture. A high table with two stools and a counter can be added to the package as additional items, in quantities compatible with the size of the modular stand.

No, the composition of the Bronze, Silver and Gold packages cannot be modified, but the exhibitor can add additional material from the list proposed according to his choice.

Stands4me offers solutions for modular stands from 6m² to 30m². Larger sizes are managed separately and customized.

The prices charged by Stands4me cover 7 days' rental (total number of days between set-up, event and dismantling). For rentals of more than 7 days, a supplement of 5% per additional day (excluding transport) will be applied.

When your order is validated, you will be sent two invoices :
  • A 30% deposit invoice with cash payment
  • a balance invoice to be paid no later than 21 days before the start date of the installation.
  • Payment can be made online by credit card or bank transfer.

The amount will be debited once you have placed the payment order and received confirmation.

Set-up and dismantling of modular stands will take place between 08:00 and 20:00. Any request for set-up and dismantling outside this time slot will be subject to a flat-rate surcharge of €100.

Any request to amend the order must be notified in writing to Stands4me and the request will be evaluated by Stands4me subject to feasibility. This modification request will be invoiced at a rate that will be assessed on a case-by-case basis and may include the application of a supplement.